A colleague of mine related the following story which goes to re-enforce all of my opinions and thoughts about FGW:
Travelling from Reading to Slough I caught an HST which promised faithfully that it would be calling at Slough and London Paddington. About 14 mins after the train left Reading, it started to brake quite hard and I looked up, out of the window to see Slough Station sailing past at about 100 mph. I also saw lots of people waiting on the platform and panicked faces of my fellow passengers who also wished to alight there.
The "Train Manager" was seen to make his way through the carriage talking quickly into his phone - presumably to the driver. 5 mins later there followed an announcement that the train had not stopped at Slough due to a security alert.
There are a number of problems with this explanation:
1. During a security alert, people have to leave stations, they do not stay on the platform.
2. During a security alert, trains are not allowed to carry on through the station.
3. The train had already started slowing down.
4. There were people waiting for the train to arrive.
So, a bunch of lies by the look of it.
The truth later came out - apparantly it was a trainee driver who forgot about Slough. He is now the talking point of the entire network.
What I can't believe is that they lied about it when they'd made the cock up. Gives you an insight into the way these people think and why their service is as bad as it is.